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      Free Shipping on All Orders
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      Europe
      Shipping time
      The United Kingdom
      Germany
      Italy
      France
      Belgium
      Poland
      Austria
      Spain
      Sweden
      Czech Republic
      Switzerland
      Portugal
      Luxembourg
      Greece
      Republic of Lithuania
      Estonia
      Hungary
      Norway
      Netherlands
      Bulgaria
      Romania
      Finland
      Iceland
      Croatia
      Denmark
      Latvia
      Malta
      Slovakia
      Slovenia
      Ireland
      8 - 15 Days
      Asia
      Japan
      South Korea
      Singapore
      Thailand
      Philippines
      Malaysia
      Lao
      Cambodia
      Vietnam
      Turkey
      Kazakhstan
      United Arab Emirates
      Kuwait
      Saudi Arabia
      Qatar
      Bahrain
      Oman
      Russian Federation
      Israel
      Indonesia
      10 - 15 Days
      North America
      The United States
      Canada
      Mexico
      7 - 15 Days
      Oceania
      Australia
      New Zealand
      8 - 15 Days
      Africa
      South Africa
      10 - 20 Days
      Note:
      • The shipping time is estimated and commences from the date of shipping, rather than the date of placing your order. It can take longer than the expected date due to an invalid address, the customs clearance procedures or other causes.
      • We currently do not ship to every country across the world. If you can't select your country above, kindly Contact us and we'll do our best to get you a pair.
      Attention 
      Due to the current Covid-19, you may experience short delivery delays, but please be assured that your order will still be sent to you as soon as possible. Thank you for your patience. 
      Delivery Process
      Processing time typically takes between 1-2 business days. Orders placed on a weekend or holiday will be processed within the next 1-2 business days. Please note that all processing times may take longer due to a high volume of orders.
      Order Status
      Once your order has been filled, you will receive a Shipping Notification email. This email will include your tracking number and a link to check order status. You can also go to your account page to check order status.
      Shipping Charges
      We are offering FREE standard shipping on all international orders.
      Shipping Time
      During your checkout, you'll see an estimated delivery date. Please refer to the left table for various shipping times to international destinations.
      Order Address Error
      Please contact customer service immediately to change your address before the shipment. Once the items are shipped, the address cannot be changed.
      Additional Information
      • We process orders Monday-Friday (excluding holidays).
      • All delivery times are estimates and VIVAIA is not responsible for delays due to unpredictable factors(weather, delivery carrier factors, customer error, holiday-related delays) or any other unforeseen factors.
      • If you have any questions or need help with your account, please Contact Us to assist you.

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