Returns are allowed for eligible items in their original, unworn condition within 14 days of delivery.
Need Help?
Please visit Our Please visit Our Returns & Exchanges Policy
Exchange Your Product?
For exchange items, please return your items and submit a new order.
Return Process
Step 1
Submit the return form.
Step 2
Our support team will follow up with your return request.
Step 3
Prepare your package.
Step 4
Deliver your package.
Need help with this?
Please contact us at: support@vivaiacollection.com
Please contact us at: support@vivaiacollection.com